Reporting a crime to the SAPS for investigation

• When a person has been a victim of crime, he/she can visit the nearest police station to report the crime.
• A police official at the Community Service Centre will assist the complainant.
• A police official may attend the crime scene. If an official attends the scene, he/she will obtain a statement from the complainant and witnesses, if possible.
• The complainant will first be interviewed by the police official before a statement is taken.
• The police official will then register the reported crime on the Crime Administration System (CAS).
• The complainant will then be given a CAS number, which must be used for all enquiries regarding the reported criminal case.
• The completed case docket is then allocated to a police detective, who will carry out the investigation. All enquiries can then be directed to this detective.
• The detective in charge of the case will complete the investigation and present the docket to the relevant court for prosecution.
• The complainant will be notified by the detective when he/she has to attend the court hearing.
• If you are a victim of crime, you are entitled to know who the investigating official is in your case and to receive continuous feedback on your case.
• Another medium of reporting criminal activity is via the SAPS website which guarantees anonymity unless otherwise indicated by the informant. For more information, go to the SAPS feedback form
Report criminals and their activities anonymously to Crime Stop.